INITIATIVES, INC. RETURN POLICY
orders from OK Initiatives Inc. (OKI) may be returned within
30 days for a full refund with the exception
of shipping cost. In order to return or exchange all or
part of your order, you must contact us for a Return Merchandise
Authorization number (RMA#). Contact us by email
to obtain an RMA# from our representative.
Shipping and handling cost is not refundable. We refund
only the price of the product.
returned merchandise must be in the original packaging including
manuals, DVDs, accessories, etc. with the authorization
(RMA#) clearly printed on the outside of the package. Your
return must be received at our warehouse within 10 days
after we issue your RMA#.
free items must be returned together with purchased items
in order to receive a full refund. Any shipping and/or handling
charges on the original order cannot be refunded. At our
discretion, we may levee a restocking fee of 15% of the
cost of items returned.
is not responsible for shipping costs or damage on returned
items. Units to be returned should be packed carefully.
Any item that is not packed in an outer shipping carton
will be refused and credit will not be issued.
be advised that packages sent by normal Postal Service cannot
be tracked to ensure delivery. Since we cannot provide credit
for a return without confirming its receipt, we recommend
that you use a delivery service that can be tracked and